Terms & Conditions

Welcome to Out of the Blue Photography - please read our website shopping Terms and Conditions carefully before purchasing item(s). Placing an online order through the website confirms your acceptance of the documented terms and conditions. 

The Colour Match

Every effort has been made to accurately represent the colours of images. However, due to variations in devices and computer screen settings we cannot guarantee a 100% match. However, the colour and sharpness of finished prints is greatly superior to what can be presented on a small device or screen. 

 

Our Pricing 

All our prices are in Australian Dollars(AUD), Overseas Orders can be shipped as Unframed Prints only. We aim to have our pricing as accurate as possible for online orders, however there may occasionally be a typo or pricing error. Out of the Blue Photography reserves the right to accept or decline orders for any reason. 

 

Online Payments

Out of the Blue Photography accepts all major credit cards. Payments are made directly through Shopify, they provide a secure shopping cart solution that is Level 1 PCI compliant and use 256-bit SSL Certificates to keep order details secure. 

 

Online Order Time Frame

All our prints and frames are custom made to your order. We have a selected team of print lab professionals and framing craftspeople that can meet our high standards of presentation. Framed prints take 2-3 weeks to complete, unframed prints allow 7 days production time. This does not include shipping time.  If there are any unexpected delays we will email you a message to notify you of the delay. 

 

Delivery

We use Australia Post for delivery of unframed prints, the postage pricing is detailed in the shopping cart when items are added. 

Framed prints are delivered by courier, we will email you a despatch notice with in-transit consignment tracking.  

Please note that all deliveries require a signature on arrival, we don't leave goods unattended. Unfortunately we are unable to deliver to P O Boxes. 

 

Returns, Exchanges and Refunds

We take great care to ensure all items maintain the highest quality of framing and image production. If for any reason a purchased item is not to the standard you had expected, please contact us at info@outofthebluephotography.com.au or call us on 61 432 364 077 as soon as possible. 

All our prints and frames are carefully packaged for shipping, but occasionally accidents happen. If your item arrives with obvious damage to the packaging please do not accept receipt of the delivery. Ask the courier to return it and email us immediately at info@outofthebluephotography.com.au.  

 

Change of Mind

Please choose carefully, due to our prints and frames being custom made, we have a no return policy for change of mind. 

 

Copyright

 © Copyright - Out of the Blue Photography 2017. All rights reserved. Website content and photographs protected by Copyright Law and cannot be used without written permission.